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Our goal is to provide hospitality to all people who travel to Carlsbad, CA. This means everyone. Our mission is to make it as easy as possible for all people including those with hearing, vision, or any other disability to learn about our property and book their stay if they so desire.

If you have difficulty learning about or booking our hotel, we invite you to contact us via telephone or email and our friendly staff will gladly assist you.

Lodging Accessible Accommodations

Common Area Accessibility Features;

  • Accessible Main Entrance and Sales Office
  • Accessible Passenger Drop-Off
  • Accessible Paths of Travel Throughout the Facility
  • Accessible Elevators to Upper Levels
  • Accessible Registration Transaction Counter
  • Accessible Lobby Seating and Snack Shop
  • Tactile and Braille Signage Throughout Facility for the Visually Impaired
  • Accessible Fitness Center With Toilet and Shower Rooms
  • Accessible Game Center
  • Accessible Public Toilet Rooms at Pool and Spa Areas
  • Accessible Outdoor Pools and Spas With Chair Lifts and Stairs for Access
  • Accessible Water Feature and Splash Pad
  • Outdoor Patio Areas With Accessible Tables, Seating and Fire Pits
  • Accessible Small Patios With BBQ Grills
  • Disabled Guests Can Book Accessible Rooms During the Same Time and Terms That Others Can Reserve Rooms
  • Qualified Service Animals Allowed at No Additional Charge
  • Staff Has Information About Guest Accommodations
  • Staff Is Trained To Offer Assistance for all Types of Disabilities

Guest Room Accessibility Features;

  • Accessible Guest Rooms Available
  • Guest Rooms With Accommodations for Hearing and Visual Impairments Available
  • Entry Doors With 34” Wide Openings
  • Wheelchair Accessible Clearances Throughout Room
  • Accessible Kitchens With 34” High Counters and See Clearance at Sink
  • Qualified Service Animals Allowed
  • Closed Captioning Television
  • Accessible Path of Travel Around Beds
  • Accessible Power Outlets

Guest Bathroom Accessibility Features;

  • 34” Minimum Wide Door and Maneuvering Clearance
  • Tubs With Grab Bars, Seat and Adjustable Shower Wand
  • Showers With Grab Bars, Seat and Adjustable Shower Wand
  • Toilets With Grab Bars
  • Lavatories With Knee Clearance and Accessible Accessories
  • Roll-In Shower

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